Friday, 13 May 2011

UK Season 4 - Morgans - CLOSED


Chef Gordon Ramsay visit's Morgan's, Woolton, UK, "Dotty" owner Sandy runs the restaurant with her two daughters with Head Chef Phil and Assistant Chef Emma in the kitchen. Gordon arrives and meets Sandy, Helen and Laura, Gordon is impressed with the décor of the restaurant but disappointed to learn that 2 people are booked for dinner. They reveal that all three are managers.

Gordon sits down to try the food and is confused by the menu, he orders two starters and two mains, the pan fried prawns are solid, the sausage dish is big enough for a dinosaur and is dismal, Gordon skips the mains and goes straight to dessert. He has ordered the sticky toffee pudding, Emma's creation that Phil really hates. Gordon however really likes it, it is light and not too sticky. Gordon enters the kitchen to talk about the food and everyone is defensive of the food, Phil reveals that he got the apricot in the mashed potato recipe from the Good Food Magazine. Phil just laughs at Gordon's criticisms and Gordon tells him that his attitude stinks. Gordon tells them that the toffee pudding was delicious and Phil walks out in frustration. Gordon visit's Sandy at home and discovers that her financial records are a mess and she has no clear record of the restaurant's income.

Gordon discovers that Phil isn't paid for prep time and that she orders all of the food. Sandy disappears to Tesco to buy the food for the evening's service, an hour before the service is due to start. The shopping comes to £54, £30 more than they made the previous evening. Gordon witnesses a dinner service and in the kitchen Phil is careless and sends burnt food to customers. A customer sends back a Creme Brulee and Phil falls apart as he struggles to concentrate and Sandy is in the kitchen doing the washing up, instead of getting the customers gravy. Sandy is under the illusion that he is happy to wait but his food has gone cold and the other diners in his company had already finished their meals. Sandy is in denial and believes that everyone enjoyed their meals as she has had no complaints. Helen believes it is diabolical and Gordon tells her that she is the most honest person in the restaurant.

Gordon can see a clear case of sibling rivalry between Helen and Laura as both want to run the restaurant. Gordon takes the sisters and Sandy to a playground to discuss their roles, he tells Sandy that she will never be General Manager, she just can't do it. Gordon assigns her as a role of the host, he assigns Laura as the Assistant Manager and she reacts badly and Helen is made the General Manager. Gordon talks to the locals and discovers the type of foods that they would like to eat and it's miles away from what they are serving at Morgan's. He also takes Sandy to meet the local butcher to build a good working relationship. They buy local sourced beef for a Sunday Lunch, the prices are much lower than the supermarket.

Gordon arrives at the restaurant early but Laura is nowhere to be seen. Gordon tries to find Sandy, who won't answer her door and Laura eventually turns up at the restaurant. The reservations list and table plan for the service has gone missing and Gordon is blamed for this. Gordon is forced to call Helen in on her day off as Laura refuses to talk to him. Phil loses his concentration and starts burning food in the kitchen again. Emma however shines and steps up, Phil can't function without her help. Gordon plans to focus on local ladies who lunch and comes up with a menu to appeal to them. He also suggests an antiques auction between courses.

For relaunch evening, they are fully booked but Gordon is concerned about Phil and tells him to slow down and to not get distracted. There are some local celebrities including some wags and actresses. A mistake is made by Laura on an order that hasn't been taking and she has been sent back to correct her mistake. The auction between courses is popular with the guests and it gives the kitchen some breathing space to prepare the courses, they have made £500 in 15 minutes. Overall, the relaunch is a success.

What Happened Next? Gordon returns to the restaurant and the biggest change is in the kitchen. Phil has left, a positive step and is gaining experience as a Sous Chef and Emma has been promoted to Head Chef. She has a new dish on the menu, which impresses Gordon. Helen has stepped in and computerised the books, a big change from Sandy's chaotic approach. In February 2007, Sandy put Morgans up for sale for £99,000. Morgans was sold and became Oddfellows Restaurant in December 2007 but closed in 2010/11. Head Chef Phil went on to work at Blue Bar but was jailed for theft for stealing cheques from his new employers after leaving Morgans. After Oddfellows was closed, Caveau, a french restaurant opened in it's place. The restaurant has excellent reviews. Laura is seeking work as a model/actress and has had a bit part in Hollyoaks as a beautician. She came 4th in the Miss Merseyside beauty pageant.

Extra Reading
On Morgan's Closing

BBC Liverpool Interview

Morgans is under police protection over fears it could be targeted by robbers.

Gordon really liked us - in the end.

Morgan's Kitchen Nightmare

Morgan's Reviews

For Sale: £99,000 for a Ramsay Nightmare

TV chef is arrested

‘Kitchen nightmare’ chef jailed

Laura Morgan - Starnow Profile

Oddfellows

Oddfellows Website

Oddfellows Menu

Oddfellows Reviews

Caveau Website

Caveau Menu

Caveau Reviews

29 comments:

  1. This comment has been removed by a blog administrator.

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    1. Haha well said. If anything I would have gone there because it was on T.V!

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    2. Considering how many reviews I've seen post-episode that begin "I thought I'd go see what it was like after seeing its KN episode..."

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  2. We agree! My boyfriend and I watch Gordon Ramsay all the time and if we had the opportunity to eat at a restaurant that Ramsay tried to fix, we DEFINITELY would. Why would anyone hate Ramsay? I say this report is based on what that childish blonde "assistant manager" had to say.

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  3. Helen was the better person - Laura was the psycho that lost it on the playground. I could imagine (if I stretch) local Brits thinking Ramsay is too big for his knickers and so might they be, but when push comes to shove Brits love their own and would support a family trying to make good. They were avoiding the weird mum and nutter sister more like.

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  4. "There were a lot of people who didn't like Gordon so after the show they actively avoided our restaurant."

    back in my country there's a saying: the man who cant dance blames the floor for being uneven.

    :)

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    1. Lol! It took me a while to understand that you are an Indian.

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    2. sri lankan, actually :)

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    3. That's a nice saying, actually.

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  6. "Laura was a child on the episode and kept walking away. Completely closed off from any constructive fucking criticism ;p When She was 3 hours late and couldn't find the reservation book, she blamed Gordon for it claiming that he wanted to make things go wrong for her.

    It's no surprise at all that she would blame their failure on him." - I would have blamed Ramsay too. Who else would have taken it?

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    1. You're spot on with Laura. She's after fame (aspiraing actress - http://www.impactcasting.co.uk/FemaleCV.aspx?modelID=22) and didn't care one bit about the restaurant.

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  8. Like him or loath him, Gordon knows his stuff. I know the show is edited etc and the production have a big say on what gets aired, but he left the place in better shape than it was.

    The only two who had a clue were the girl in the kitchen and the sister Helen? That Laura and the mum would be better off going off and doing PR. They couldn't run front of house and couldn't take being told what to do.

    Real pity it shut down, as some others have said if anything I'd make a point of going to a place Gordon had worked on, if for no other reason than to asses his abilities!!

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  9. Laura and Sandy are the issues here, Laura is an immature prat who thinks because she has a degree she knows everything about everything. Sandy wants to be the boss but doesn't know her arsehole from her elbow,
    Kelly was the only family member who knew her shit and is an asset and Emma should have been in charge from day one. Her food looked amazing.
    Phil looked shady and i assumed he was on something as no one is that daft, i wonder how much he stole from Morgans...
    All in all, Gordon was their saving grace, they literally had the support of millionaires but their own inadequacy ultimately cost them the business. We have a saying here in Australia "A good tradesman never blames his tools". Some people deserve to go out of business.

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  10. When you think about it, the reason businesses like Morgan's were on KN in the first place were because they were failing. No shock so many are now closed. Chef Ramsay can only show them the way from his point of view, it's ultimately up to the owners and employees to fix it. Change is hard, it's not Chef Ramsay's fault at all.

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  11. If Sandy wanted to open a restaurant, the first thing she should have done was hire a business manager. This way all of the pawns would have been put in place..."chef" Phil sould have never given the job as head chef, Emma was an excellent choice as chef.Sandy should have learned to expedite the orders (if she could be trainable) Laura, because of her status of "royalty" and full of shyte her pretty face should have been placed at the hostes table. Helen was the only one capable of running the business, unfortunately her mother Sandy waited too late. I believe Chef Ramsay dealt with these difficult women very appropriatedly. In his second visit the restaurant was booming, as Helen management skills along with the Emperor Ramsay's expertise proved the restaurant had a great potential for success. I am sure between Sandy and princes Laura's attitudes was the cause of the restaurant's closing. Emperor Ramsay brought this place back into the map. Do not blame Chef Ramsay's for their demise. I wish Helen all the luck in the world and you will have success as long as you keep far away from these witches. TO my Emperor Chef Ramsay, I LOVE YOU EVEN IF I'M FAR AWAY!,,,,,,USA

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  12. Laura may have a degree in business, but not in logic, common sense and manners. She needs a good kick in the arse. Why would you hire a chef with no experience-especially if you have no experience in running a restaurant? Cuz you're stupid. And Sandy's dum as dirt. Food shopping at the local supermarket at 5pm? Really? And the "books" were a joke. Miss I Have a Business Degree should be doing the books, thus staying away from the restaurant. What a disaster. Ladies, you failed because you were not up to the task. Don't blame Chef Ramsey, who holds I don't know how many Michelin stars and knows how to be a successful restaurateur.

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  13. I'm still baffled at the overwhelming amount of stupidity (from Sandy and Laura) that this episode demonstrated.

    Headless damn chickens.
    That stupid mother washing the dishes and running groceries late in the afternoon... I was facepalming hard the whole time.

    I hope that Laura learned something by watching her painful appearance in the show, but it seems that it's not the case, since she blamed Gordon for her failures (again).
    Really, she got a business degree? Did she bought the examiners or something?


    "A lot of people who didn't like Gordon actively avoided our restaurant"... what kind of excuse is that? Do they really believe in their own bullshits?
    The food was proven to be amazing and the ambiance was top notch.


    The awful truth is that those women just went back to their old ways, because there was no man to tell them what to do (thus, they took successes for granted).
    Girl power? Nope.

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  14. I'd also really like to know what became of chef Emma after the closing; she had real potential and a great attitude and if she catches a few breaks she could really go far. I also feel bad for Helen, who seemed to have her act together but she herself wasn't enough to save the restaurant. Mom seemed clueless and other sister came off as a spoiled brat.

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  15. the head chef phil works in circo bar and restaurant on the docks! seen him in the kitchen apricot mash!!! hahah

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  16. I`m still laughing at the jailed for stealing cheques part, even having read through all your comments :-D

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  17. Just knew Phil was a bad seed, didn't you?

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  18. It was a shame it closed, Chef Emma was hot. ;)

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  19. Laura is nuts. These people ask Gordon to come and then seem shocked when he wants to make changes. Unreal.

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  20. I really hope Helen and Emma have gone on to do well.

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  21. Their "Restaurant" was in the shit, period. Yet, somehow Gordon Ramsay is at fault? My goodness. It actually sickens me that these women have rejected taking responsibility for THEIR own failure. Ramsay is not Merlin - he can't magic the problems away with a flick of finger. At the end of the day, it was up to them. It's no wonder, Morgan's closed.

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  22. I think Helen is an amazing lady, smart, sensible, and actually a lot more sexy and good looking than her air-headed sister. Chef Emma was also adorable in a quirky kind of way. I hope both these lovely ladies are doing well wherever they might be. :)

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  23. Just watched a rerun on BBCAmerica. My wife & I consult for hotel/motels and restaraunts that are not nearly in the shape these are. I would not touch the properties he works with, but I don't have a t.v. show. I'm a self-taught chef but trained hotelier with a good record & reputation. The people on these shows are so close to bankruptcy it's a miracle any survive.

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